Terms of service
Terms of Service
Welcome to Arclane. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using this website, you agree to be bound by these Terms.
Acceptance of Terms
By using this website, you confirm that:
- You are at least the age of majority in your jurisdiction
- You have the legal capacity to enter into a binding agreement
- You agree to comply with all applicable laws and regulations
If you do not agree to these Terms, you should discontinue use of the website.
Products and Services
Arclane strives to provide accurate product descriptions, pricing, and availability information.
However, we do not guarantee that:
- Product information is always accurate, complete, or current
- Product images perfectly reflect actual products
- Inventory is always available
We reserve the right to modify, update, or discontinue any product or service at any time without prior notice.
Pricing and Payments
All prices are subject to change without notice.
By placing an order, you agree that:
- All information provided is accurate and complete
- You are authorized to use the selected payment method
- Payment must be successfully completed before order processing
We reserve the right to cancel or refuse any order due to:
- Pricing errors
- Inventory issues
- Suspected fraud
- Policy violations
Order Acceptance
Order confirmation does not guarantee acceptance of your order.
Arclane reserves the right to accept, reject, or cancel any order at its discretion.
Shipping and Delivery
Delivery times provided on the website are estimates only and are not guaranteed.
Arclane is not responsible for delays caused by:
- Carrier delays
- Weather conditions
- Customs processing
- High shipping volume
- Events beyond our control
Risk of loss transfers to the customer once the order is handed to the shipping carrier.
Returns and Refunds
Please refer to our Return & Refund Policy for full details regarding returns, refunds, and exchanges.
Intellectual Property
All content on this website, including but not limited to:
- Text
- Images
- Logos
- Graphics
- Product descriptions
- Website design
- Software
is owned by Arclane or its licensors and is protected by intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
User Conduct
You agree not to:
- Use the website for illegal purposes
- Attempt unauthorized access to systems
- Upload harmful code or malware
- Disrupt website functionality
- Violate the rights of others
Disclaimer of Warranties
The website and all services are provided on an “as is” and “as available” basis.
Arclane makes no warranties, express or implied, including but not limited to:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Continuous availability
Limitation of Liability
To the fullest extent permitted by law, Arclane shall not be liable for any indirect, incidental, or consequential damages arising from:
- Use of the website
- Product purchases
- Service interruptions
- Errors or omissions
Indemnification
You agree to indemnify and hold harmless Arclane and its affiliates from any claims or damages arising from your use of the website or violation of these Terms.
Changes to Terms
We reserve the right to update these Terms at any time.
Changes will take effect immediately upon posting.
Continued use of the website means you accept the updated Terms.
Governing Law
These Terms are governed by the laws of the State of California, United States.
Contact Us
If you have any questions about these Terms, please contact us:
Arclane
Email: huyentruong471113@gmail.com
Address: 785 El Camino Real, Sunnyvale, CA 94087, United States
Effective Date: June 18, 2026.