Privacy policy

Privacy Policy

Welcome to Arclane. At Arclane, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information
  • Order history and transaction details

Automatically Collected Information

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage data
  • Cookies and tracking technologies

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve website performance and user experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send marketing communications (where permitted)

Payment Information

Payments are securely processed through third-party payment providers.

Arclane does not store full credit card or debit card information on its servers.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember user preferences
  • Maintain shopping cart functionality
  • Analyze website traffic and performance
  • Improve security
  • Personalize user experience

You may disable cookies through your browser settings, but some website features may not function properly.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties, including:

  • Payment processors
  • Shipping and logistics partners
  • Website hosting providers
  • Analytics providers
  • Fraud prevention services

We may also disclose information if required by law or to protect our legal rights.

Data Security

We implement reasonable security measures to protect your personal information.

However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications
  • Restrict certain data processing

To exercise your rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites.

Arclane is not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy at any time.

Any changes will be posted on this page and become effective immediately.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Arclane
Email: huyentruong471113@gmail.com
Address: 785 El Camino Real, Sunnyvale, CA 94087, United States

Effective Date: June 18, 2026.